Our support

They say we are the friendliest and most passionate the system provider. Our dear support organization is a big reason why this flattering review.

Niclas, CEO

Tickster today has Sweden’s largest support organization in the industry. We are approx. 25 people who fill our days with providing support to our lovely ones organizers and ticket buyers.

Robin, system specialist, System Support

System support 24/7

Today, we have the industry’s largest system support. Our system specialists and project managers help you as an organizer to get the most out of our system and create magical experiences and events for your visitors. You can easily reach us via phone, e-mail or chat.

Sonja, Team Lead, Ticket Support

Ticket support

When you sell via Tickster, our ticket support for your visitors and customers. Here you can direct your ticket buyers with all kinds of questions – before, after and during your event. Our ticket support helps you sell more tickets through easy reservation of tickets by phone, which are then easily paid via Swish, advance invoice or payment link directly in the web shop.

Tobias, Head of Warehouse & Logistics

Installation & delivery

Do you need help on site with installation, implementation and delivery during your event? We love being out “on the road” and our knowledgeable installers have solid experience of all types of deliveries and events.

Self-service portal

In the Tickster self-service portal MyTickster, your ticket buyers can see their purchases and receipts, download tickets, administer pot tickets, pass on and switch back events from a season pass and a lot more. This service can also be adapted to your graphic profile.

Contact us…