Our support

They say we are the friendliest and most passionate the system provider. Our dear support organization is a big reason why this flattering review.

Niclas, CEO

Tickster currently has Sweden’s largest support organization in the industry. We are about 25 people who fill our days with providing support to our wonderful organizers and ticket buyers.

Robin, systemspecialist, Systemsupport

24/7 system support

Our system specialists and project managers help you as an organizer to get the most out of our system and create magical experiences and events for your visitors. You can easily reach us by phone, email or chat.

Sonja, team lead, Ticket Support

Ticketing support

When you sell via Tickster, our ticket support for your visitors and customers is included. Here you can refer your ticket buyers with all kinds of questions – before, after and during your event. Our ticket support helps you to sell more tickets through easy reservation of tickets by phone, which are then easily paid via Swish/MobilePay, advance invoice or payment link directly in the webshop.

Tobias, manager, Warehouse & logistics

Installation & delivery

Need on-site help with installation, execution and delivery during your event? We love being on the road and our skilled installers have extensive experience in all types of deliveries and events.


Self-service portal

In the Tickster self-service portal MyTickster, your ticket buyers can view their purchases and receipts, download tickets, manage pooled tickets, forward and exchange events from a season ticket and much more. This service can also be customized according to your graphic profile.

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