Extra support for your entry staff
by Frida Ekelund
Did you know that you can configure custom entry confirmations on specific tickets/season passes to help your entry staff stay extra attentive during admission—for example when checking child/youth tickets or other ticket types that may require additional verification?
Tips for use cases
- Discounted member tickets – e.g. Show membership card at entry
- Child ticket – e.g. Only valid with an accompanying adult
- Age restrictions – e.g. Senior ticket – check ID
- Special access – e.g. Guest list – admit via VIP entrance
You can find the feature under edit ticket > Click on the date tab > Check the box Show a confirmation message to entry staff when the ticket is scanned and enter your desired message. The message will be shown in both BoxPoint Mobile and BoxPoint Desktop when the ticket is scanned.
Read more about how to create an entry confirmation here