New in BoxPoint: Manage transfers directly at the point of sale
by Frida Ekelund
We’re taking the next big step to make everyday work easier for both POS staff and customer service! Transfers are no longer something you need to look up externally or manage via the customer’s MyTickster – from now on, you can view, track, and manage all transfers directly in BoxPoint.
What’s new?
With the new tools in BoxPoint, you get full control over customer transfers – right where you work.
Here are some of the biggest improvements:
- View all transfers directly in BoxPoint, both for tickets and tickets included in season passes.
- Get a clear history: who sent a ticket to whom, when, and with what status (e.g. ongoing, completed).
- Quickly search for previous transfers – perfect for customer service cases.
- Print tickets directly at the register or save them as PDFs.
- Cancel a transfer if needed – directly from the Transfer details view.
All of this is available in two easy-to-access modes: POS view and Customer service view – so you can help customers no matter where you are in the system.
Clear overviews – even for season passes
When managing season passes, you now get a much clearer overview of which tickets have been transferred, which are available, and which cannot be redeemed.
Transfer details – everything in one place
From the Transfer details page, you can:
- view all tickets that have been sent and received
- print the tickets
- download them as PDFs
- and cancel the transfer if needed
This is a major upgrade for everyone working in BoxPoint – faster service, better overview, and more control.
Want to learn more? Read about it in our Help Center: Manage transfers in BoxPoint